PRIVACY POLICY

Effective Date: June 1, 2025
Jurisdiction: Anderson, Indiana (Madison County)

1. INTRODUCTION AND PLATFORM DISCLOSURE

hoardingcleanupanderson.com is a lead-generation marketing platform. It connects residents in Anderson, Indiana, with independent, third-party contractors who specialize in hoarding cleanup and biohazard remediation.

This website performs no physical work, dispatches no personnel, and holds zero operational, physical, or biohazard liability for any services rendered by those contractors. If a contractor causes property damage, fails to meet safety standards, or mishandles biohazardous material, that liability rests entirely with the contractor, not with this platform.

2. INFORMATION WE COLLECT

a. Information You Provide Voluntarily
When you submit a contact form on this website, you provide:

  • Your full name

  • Phone number

  • Service address

  • A brief description of your situation

We collect this information for one purpose only: routing your request to a qualified local contractor.

b. Automatically Collected Data (Server Logs)
Standard server logs capture:

  • IP addresses

  • Browser type and version

  • Session timestamps

This data is used strictly for security monitoring and site performance analysis. It is not used for any other purpose.

3. HOW WE USE YOUR INFORMATION

  • To forward your service request to an independent contractor in the Anderson area.

  • To monitor and maintain the security and performance of our website.

We do not sell your data to national marketing aggregators.
We do not build behavioral profiles.
We do not run retargeting advertising campaigns based on your submission.

4. THIRD-PARTY CONTRACTOR DISCLOSURE

Once your lead is submitted, it is passed to an independent contractor. That contractor operates under their own licensing, insurance, and compliance obligations.

hoardingcleanupanderson.com does not supervise, endorse, or warranty the work of any contractor. All contractors serving Anderson and surrounding Madison County communities are expected to comply with applicable Indiana Department of Environmental Management (IDEM) regulations governing biohazardous waste handling, disposal, and site remediation.

Contractor adherence to IDEM standards is their sole responsibility. Verification of compliance belongs to the consumer prior to authorizing any work.

5. COOKIES AND TRACKING TECHNOLOGIES

This site uses session cookies for basic functionality. No third-party advertising cookies are installed. Any analytics used are aggregated and non-identifying.

You may disable cookies through your browser settings without losing access to any site content.

6. PROMOTIONAL VOUCHERS AND GIFT CARDS

Any promotional voucher, discount code, or gift card issued in connection with this website carries a cash redemption value of $0.00. All such offers are completely non-refundable under any circumstances.

These promotions are entirely void within the State of California and may not be redeemed, transferred, or applied to services by California residents.

7. DATA RETENTION AND SECURITY

Lead submissions are retained only as long as necessary to facilitate contractor contact – typically no longer than 90 days from the date of submission.

We use standard encryption protocols (SSL/TLS) for data in transit. While no system is perfectly impenetrable, reasonable technical safeguards are in place to protect your information.

8. CONTACT INFORMATION – PHONE ONLY

This platform maintains a zero email footprint policy. No email address exists for this website, and none will be provided.

All legal inquiries, privacy requests, service disputes, and general questions must be directed by telephone to the dedicated dispatch line:

Call Us

This number is the sole authorized contact channel for all matters related to this privacy policy and this website.

9. POLICY UPDATES

This policy may be revised without prior notice. Continued use of the site after any revision constitutes acceptance of the updated terms. The effective date at the top of this page reflects the most recent version.